STEP 1 |
Ensure your return meets the conditions of our policy.
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STEP 2 |
Click “start my return” below and follow the steps in our return portal. Please note*
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STEP 3 |
Pack your return, re-using your Jo Mercer satchel, and securely attach your return label. Please note*
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STEP 4 |
Drop off your return to your nearest Australia Post location.
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START MY RETURN |